Return Policy

Return & Refund Policy – Glaze Haven

At Glaze Haven, your satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.

1. Return Period

  • You can request a return within 7 days after the delivery date.

2. Eligibility for Returns

  • The product must be unused, in its original packaging, and in the same condition as you received it.

  • Proof of purchase (order confirmation or receipt) is required.

3. Non-Returnable Items

  • Items that have been used, damaged, or altered after delivery are not eligible for return.

  • Certain personal care items may not be eligible for hygiene reasons.

4. Refund Process

  • Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed via your original payment method or store credit.

5. Return Shipping

  • The customer is responsible for return shipping costs unless the return is due to an error or a defective product.

6. Contact Us for Returns
If you wish to initiate a return, contact us:

  • By clicking on the WhatsApp icon shown below

  • Through our Contact Us page