Return Policy
Return & Refund Policy – Glaze Haven
At Glaze Haven, your satisfaction is our priority. If you are not fully satisfied with your purchase, we’re here to help.
1. Return Period
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You can request a return within 7 days after the delivery date.
2. Eligibility for Returns
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The product must be unused, in its original packaging, and in the same condition as you received it.
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Proof of purchase (order confirmation or receipt) is required.
3. Non-Returnable Items
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Items that have been used, damaged, or altered after delivery are not eligible for return.
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Certain personal care items may not be eligible for hygiene reasons.
4. Refund Process
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Once we receive and inspect your returned product, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed via your original payment method or store credit.
5. Return Shipping
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The customer is responsible for return shipping costs unless the return is due to an error or a defective product.
6. Contact Us for Returns
If you wish to initiate a return, contact us:
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By clicking on the WhatsApp icon shown below
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Through our Contact Us page